Faq
A. The primary vehicle linked to your membership plan and one additional vehicle.
A. If you run out of RAM credits, you can simply buy more and apply them to your account for instant use.
A: One RAM Credit is equivalent to One Shop Labor Hour and is deducted from your membership plan for vehicle repairs.
A. Given the large value of savings you receive as a member, taking your vehicle to another shop or repairing the vehicle yourself will result in the voiding of your membership. Mainly since we are unable to ensure the quality of work provided and whether the vehicle malfunction is a direct cause of said work. Unfortunately, in this case, your membership will be automatically revoked, you will be issued a $250 USD cancellation fee, and may be back charged for previously completed work.
A. No, members agree to give us control of all vehicle repairs and maintenance. In exchange, we provide our members with massive savings and out-of-the-box services.
A. Trangine Guarantee is an additional service offered to our Platinum members, after 18 months of membership, that covers transmission and/or engine failures. As a Platinum member, if your transmission or engine fails and cannot be repaired, it will be replaced with refurbish or new Transmission or Engine at no additional cost to you. For more information, check the Service TAB.
A. No, our trusted suppliers guarantee their parts to us. Unfortunately, in the past we have experienced members providing faulty vehicle parts, resulting in delayed repairs and additional spending for our customers. To avoid these instances from recurring, all vehicle parts are procured from our trusted suppliers.
A. We are equipped to service all domestic and foreign vehicles.
A. Yes, ALL work is supervised by our master technician.
A.Yes. If a vehicle has been heavily modified, there have been band-aid repairs done, or if there is any indication of deceitfulness, such as an engine seal, we reserve the right to reject that vehicle. In addition if vehicle registration, safety check and insurance are not current.